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Kaiser Permanente Member Services
1-800-777-7902 (toll free) or TTY 711
Monday through Friday from 7:30 a.m. to 9 p.m. (except holidays).
Kaiser Permanente Medicare Member Services
1-888-777-5536 (toll free) or TTY 711
Open 7 days a week from 8 a.m. to 8 p.m.
Talk with a licensed care clinician day or night for advice, appointment scheduling, and more at no cost.
1-800-777-7904 (TTY 711), 24 hours a day, 7 days a week.
If you need help choosing the care that’s right for you, contact us 24/7 at 1-800-777-7904 (TTY 711).
To cancel an appointment, log onto kp.org or call us 24/7 at 1-800-777-7904 (TTY 711).
If you’re having a medical or mental health emergency, call 911 or go to the nearest hospital.1 Do not attempt to access emergency care through this website
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Connect with a Kaiser Permanente advisor to learn more: 800-777-7902 (TTY 711), Monday through Friday, 7:30 a.m. to 9 p.m.