As you transition to civilian life, shopping for health care can be confusing. But it’s an important and necessary decision. You don’t want to pay too much for care you don’t need or too little for care that doesn’t protect you. You want to make the right choice for you and your family’s health.
Kaiser Permanente is here to help make this important decision an easy one. We designed this page as your complete resource for health care and coverage, with everything you need to know.
Watch for a quick overview of how a health care plan works, key health care terminology, and some considerations for choosing a plan.
How does health insurance work?
Medical services are often very expensive, which can make it hard to afford regular care and budget for emergencies. Instead, you can make small upfront payments for health insurance, which will then cover a significant portion of your medical expenses when necessary.
Health insurance has two key elements: health care and health coverage.
Everyone gets sick or injured occasionally. Health care is the actual services provided by medical professionals who diagnose, treat, and help prevent medical issues. These services include:
Health insurance is a contract between you and an insurer, known as health care coverage or your health care policy. The contract stipulates:
You pay a monthly premium to your insurer in exchange for health coverage for medical services.
Your insurer pays for a portion of your medical services.
Peace of mind
Financial protection
Care when you need it
Better health
Health care terminology
A fixed monthly payment for coverage, regardless of how many medical services you receive. You also pay an out-of-pocket cost for most services, but your coverage reduces the overall price.
A large upfront payment for coverage. You pay the full cost of medical services until you reach this amount, after which your health insurance begins contributing. You usually still pay a copay or coinsurance for each service.
A fixed out-of-pocket payment for certain services covered by your health plan. Copays may apply whether or not you’ve met your deductible.
A variable out-of-pocket payment for certain services covered by your health plan, dependent on the price of the service. Coinsurance may apply whether or not you’ve met your deductible.
Unlike copays, which are flat payments, coinsurance payments are a percentage of the price of the service. Your plan may have copays, coinsurance, or both.
The maximum amount per year that you can pay for services out of pocket. After reaching this amount, your health plan pays the full cost of most covered services. You must still pay your monthly premium, and possibly copays or coinsurance depending on your plan.
You get a routine check-up from your doctor.
The total cost of the visit is $100.
Your insurance plan covers $80.
You pay the difference: $20.
Health plans on the healthcare.gov exchange fall under four tiers based on how the insured person and the health plan divide the costs.
BRONZE
Lowest monthly premium
Highest deductible
Highest out-of-pocket costs
A good choice for healthy people who rarely access care and want low-cost coverage for when they occasionally get sick or injured.
SILVER
Moderate monthly premium
Moderate deductible
Moderate out-of-pocket costs
A good choice for generally healthy people who are willing to pay slightly more upfront for lower out-of-pocket costs.
GOLD
Higher monthly premium
Lower deductible
Lower out-of-pocket costs
A good choice for people who regularly access care or who have dependents.
PLATINUM
Highest monthly premium
Lowest deductible
Lowest out-of-pocket costs
A good choice for people with chronic health issues who frequently access care, especially specialty care and recurring tests and prescriptions.
HMO vs. PPO — What's the difference?
A network of hospitals, doctors, and other health care providers who agree to provide medical services within the network in exchange for a certain payment rate. With few exceptions, you must access care within the HMO network.
A health plan that contracts with hospitals, doctors, and other health care providers to create a flexible network of participating providers. You may access care inside or outside the network. In-network care is usually priced similarly to an HMO, while out-of-network care is more expensive in exchange for flexibility.
Generally lower monthly premiums and out-of-pocket costs.
Generally higher monthly premiums and out-of-pocket costs. You usually need to pay the full cost of medical services until you reach your plan deductible, after which your health insurance begins contributing.
You pay a monthly premium. Your doctor earns a salary instead of being paid per service.
You pay a fee for each service.
You select a primary care physician who manages your care within the HMO network.
You select your own primary care physician from inside or outside the network and manage your own care, which includes carrying information, test results, etc. from doctor to doctor.
You can only see contracted providers inside the HMO network, except in emergencies.
You can see providers inside or outside the PPO network. Your costs are usually lower inside the network.
You may need a referral from your in-network primary care physician to see specialists.
No referral required to see specialists.
Why Kaiser Permanente
Now that you understand health insurance better, we’d like to explain why we’re the right choice for you. Kaiser Permanente is an alliance between Kaiser Foundation Health Plans and their respective Permanente Medical Groups — in other words, an alliance between health care and coverage. We combine them into our complete integrated care system, which operates more cohesively and efficiently than traditional health insurance.
In the traditional PPO model, health insurance and health care are separate entities with competing agendas. Providers charge per service and profit from you accessing as many services as possible.
Our HMO-based system puts care and coverage on the same team, with one common goal: your health. Your doctor is paid a salary to care for you, regardless of how many services you access, and you make decisions together without interference from an insurance company. This eliminates redundant and expensive services, frees you from having to manage your own care, and creates better health outcomes for you.
The healthier you are, the lower your health care costs will be. When comparing health plans, look for tools and services that make it easy to access care and live healthier overall. Just consider what Kaiser Permanente’s health coverage includes at no extra cost:
Convenient care access
Our innovative suite of care access options allow you to get treated how when, and where you need it.
Healthy lifestyle programs
We offer personalized, online programs to help you create an action plan to reach your health goals.
Fitness deals
Stay active and fit with a variety of reduced rates on studios, gyms, fitness gear, and online classes — just for Kaiser Permanente members.
Self-care apps
Our wellness apps can help you navigate life’s challenges, improving your sleep, mood, relationships, and more for total health.
Personal wellness coaching
Get one-on-one guidance and support from a dedicated wellness coach who can help you set goals, stick to them, and, most importantly, see results.
Small business
844-248-8396
Monday – Friday, 9 a.m. – 10p.m.
Civilian veterans
800-514-3475 (TTY 711)
Monday – Friday, 10 a.m. – 9 p.m.
Federal and Postal employees
800-514-3480 (TTY 711)
Monday – Friday, 10 a.m. – 9 p.m.
Employer-sponsored plans
800-324-9208 (TTY 711)
Monday – Friday, 8 a.m. – 11 p.m.
Medicare
855-226-1765 (TTY 711)
7 days a week, 8 a.m. – 8 p.m.
Individuals & Families
800-518-3769
Monday – Friday, 9 a.m. – 10p.m.
Military retirees (Medicare-eligible)
866-975-7803 (TTY 711)
7 days a week, 8 a.m. – 8 p.m.