Our top doctors understand your service and unique needs
Kaiser Permanente is honored to provide best in class health care to active military, veterans, first responders, and their families. Many of our physicians have served in these roles themselves and understand exactly how to provide informed, compassionate care to veterans — and our specialists have the expertise to treat any condition. Kaiser Permanente physicians know which members have served in the military and can screen and monitor for complex conditions that may appear later.
Best in class care
Patient-first approach
Our doctors are trained to quickly diagnose and treat many conditions you may have incurred during your service as a result of injury, exposure, or trauma. They get to know you as a patient and an individual so they can personalize your care.
Your doctors, specialists, pharmacists, and other providers form your coordinated care team, led by your primary care doctor. With shared access to your digital health record, they’re always up to date on your health and work together and with you to personalize your care.
VA support and claims
No matter where or how you choose to receive care, your Kaiser Permanente care team will coordinate with your VA providers to support your overall health. Your primary care doctor will also help you submit claims like nexus letters for disability care. Together, you can make the best case for yourself to secure the support and benefits you deserve.
Specialty care spotlight
Our physicians and clinicians have served honorably around the world and at home, including Operations Enduring Freedom, Desert Storm, Hurricane Katrina, and other military campaigns, as well as the COVID-19 pandemic.
You’ll find that your primary care doctor and care team are passionate about getting to know you as a patient and an individual. They combine this knowledge with the latest research and innovative technology to provide you with best in class care that’s recognized across the nation.5
Meet Dr. Kelly Meehan
A veteran and general surgeon, Dr. Meehan has been recognized as a Top Doctor for the fourth year in a row.1
84%
of Kaiser Permanente members say our medical centers are conveniently located
80%
of Kaiser Permanente members say we are a brand they can trust
80%
of Kaiser Permanente members say they receive excellent medical care
79%
of Kaiser Permanente members say they have experienced excellent virtual care
The physicians who practice at Kaiser Permanente are recognized as Top Doctors in Northern Virginia Magazine (2024), Arlington Magazine (2023), Baltimore magazine (2023), Bethesda magazine (2023), and Washingtonian magazine (2023).
In the NCQA Commercial Health Plan Ratings 2023, our commercial plan is rated 5 out of 5, the highest rating in the region. Only one other commercial plan in the nation is rated 5 out of 5. Likewise, In the NCQA Medicare Health Plan Ratings 2023, our Medicare plan is rated 4.5 out of 5, the highest rating in the region.
In the survey Best Health Insurance Companies of 2024 by Insure.com, Kaiser Permanente as a national enterprise is rated #1 overall among 70+ competitors—for the fourth year in a row.
The 2022 Commission on Cancer, a program of the American College of Surgeons, granted Three-Year Accreditation with Commendation to the Kaiser Permanente cancer care program.
The source for certain health plan measure rates and benchmark (averages and percentiles) data (“the Data”) is Quality Compass® 2024 and is used with the permission of the National Committee for Quality Assurance (“NCQA”). Any analysis, interpretation or conclusion based on the Data is solely that of the authors, and NCQA specifically disclaims responsibility for any such analysis, interpretation or conclusion. Quality Compass is a registered trademark of NCQA. The Data comprises audited performance rates and associated benchmarks for Healthcare Effectiveness Data and Information Set measures (“HEDIS®”) and HEDIS CAHPS® survey measure results. HEDIS measures and specifications were developed by and are owned by NCQA. HEDIS measures and specifications are not clinical guidelines and do not establish standards of medical care. NCQA makes no representations, warranties or endorsement about the quality of any organization or clinician who uses or reports performance measures, or any data or rates calculated using HEDIS measures and specifications, and NCQA has no liability to anyone who relies on such measures or specifications. NCQA holds a copyright in Quality Compass and the Data and may rescind or alter the Data at any time. The Data may not be modified by anyone other than NCQA. Anyone desiring to use or reproduce the Data without modification for an internal, noncommercial purpose may do so without obtaining approval from NCQA. All other uses, including a commercial use and/or external reproduction, distribution or publication, must be approved by NCQA and are subject to a license at the discretion of NCQA. 2024 National Committee for Quality Assurance, all rights reserved. CAHPS is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ). Official plan name per Quality Compass: Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc.
Small business
844-248-8396
Monday – Friday, 9 a.m. – 10p.m.
Civilian veterans
800-514-3475 (TTY 711)
Monday – Friday, 10 a.m. – 9 p.m.
Federal and Postal employees
800-514-3480 (TTY 711)
Monday – Friday, 10 a.m. – 9 p.m.
Employer-sponsored plans
800-324-9208 (TTY 711)
Monday – Friday, 8 a.m. – 11 p.m.
Medicare
855-226-1765 (TTY 711)
7 days a week, 8 a.m. – 8 p.m.
Individuals & Families
800-518-3769
Monday – Friday, 9 a.m. – 10p.m.
Military retirees (Medicare-eligible)
866-975-7803 (TTY 711)
7 days a week, 8 a.m. – 8 p.m.
