Welcome, Fairfax County Public School Employees
At Kaiser Permanente, you receive more than just a health plan. We deliver the top doctors,1 personalized care, and all the services you need — tailored to fit you and your lifestyle. Explore tools, resources, and information that will help you to understand the Kaiser Permanente plan and benefits. Check out the Wellness page that can help you stay informed about ways to live healthier — mind, body, and spirit.
NEW! IVF and chiropractic/acupuncture benefits
Your 2027 Kaiser Permanente plan now includes IVF coverage along with chiropractic and acupuncture therapy. These expanded services give you more ways to support your health, manage your well‑being, and receive specialized care.
You can easily find IVF, chiropractic, or acupuncture providers using our online search tool.
Medical centers near you
Kaiser Permanente has several locations near you. Click on a center to see what specific services are offered:
Care away from home
Traveling for work? Away at school or on vacation? You’re covered for care when and where you need it.2,3 Even better, members who get emergency or urgent care through Cigna’s network will pay the same cost share that they pay at home.
Learn more
Resources
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Experience Kaiser Permanente |
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Check out the top doctors named by Northern Virginia Magazine. |
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Get care without visiting an office. Save time and money.
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Need to choose or visit a new medical center? | ||
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Explore tools to keep you healthy & fit - at no additional cost | ||
Contacts
Fairfax County Public Schools
HR Client Services Center:
Phone: 571-423-3000 or 1-800-831-4331 (toll free)
To submit an employee benefit question or request: https://fcps-hr.guardianconduct.com/incident-reporting/new
(StaffConnect)
To enroll:
www.fcps.edu/careers/salary-and-benefits/insurance-benefits
For Active Employees and Non-Medicare Retirees:
Kaiser Permanente Member Services
1-800-777-7902 (toll free) or TTY 711
Monday through Friday
7:30 a.m. to 9 p.m., except holidays
Schedule an appointment with a KP representative by using this link.
For Medicare-eligible Members:
Kaiser Permanente Medicare Advantage Member Services
1-888-777-5536 (toll free) or TTY 711
7 days a week
8 a.m. to 8 p.m., except holidays
1 Permanente doctors are recognized as Top Doctors in Arlington Magazine (2026), Northern Virginia Magazine (2026), Washingtonian magazine (2025), Baltimore magazine (2025), and Bethesda magazine (2025).
2 If you believe you have an emergency medical condition, call 911 or go to the nearest hospital. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage or other coverage documents.
3 The Cigna Healthcare℠ PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration. Cigna Healthcare is an independent company and not affiliated with Kaiser Permanente Insurance Company or Kaiser Foundation Health Plan. Access to the Cigna Healthcare PPO Network is available through Cigna Healthcare’s contractual relationship with Kaiser Permanente Insurance Company and Kaiser Foundation Health Plan. The Cigna Healthcare PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.
4 When appropriate and available. If you travel out of state, phone appointments and video visits may not be available in select states due to licensing laws. Laws differ by state.