Welcome, Fairfax County Public School Employees

At Kaiser Permanente, you receive more than just a health plan. We deliver the top doctors, personalized care, and all the services you need — tailored to fit you and your lifestyle. Explore tools, resources, and information that will help you to understand the Kaiser Permanente plan and benefits. Check out the Wellness page that can help you stay informed about ways to live healthier — mind, body, and spirit.

Medical centers near you

Springfield Medical Center

The new Springfield Medical Center has replaced the old facility, with the same convenient location and quality care. It offers convenient access to adult family medicine, orthopedics, pediatrics, pharmacy, lab and radiology, and more.
Get directions

Caton Hill Medical Center

This state-of-the-art facility replaced Woodbridge Medical Center in Prince William County. It offers convenient access to primary care, various types of specialty care, pharmacy, lab and radiology, and more — as well as 24/7 Advanced Urgent Care.
Get directions

Access to Urgent/Emergency Care when you travel

Members will now be able to access Cigna’s national network of physicians and providers — while traveling outside of areas served by Kaiser Permanente.1,2 Even better, members who get emergency or urgent care through Cigna’s network will pay the same cost share that they pay at home.
Learn more


You have more telehealth care options. Now you can choose to have a video visit with any clinician without an appointment. Or, choose our new click-to-chat service to connect with a health care professional only when you need medical advice and more.

For $0 copays, choose a telehealth option that fits your needs. From video visits3 to email, you can get care 24/7 without missing a class or skipping school. Visit kp.org/getcare to learn more.


Experience Kaiser Permanente
Check out the top doctors named by Northern Virginia Magazine. ​
See your doctor without visiting the office. Save time and money. There’s no copay for your video visit.
Tour medical centers online. Need to choose or visit a new medical center? Take a virtual tour.
Explore tools to keep you healthy & fit - at no additional cost


Fairfax County Public Schools
HR Client Services Center:​

Phone: 571-423-3000 or 1-800-831-4331 (toll free)

Email: FCPSBenefitsDocumentation@fcps.edu
​ ​ ​

To enroll:

For Active Employees and Non-Medicare Retirees:

Kaiser Permanente Member Services

1-800-777-7902 (toll free) or TTY 711
Monday through Friday ​
7:30 a.m. to 9 p.m. except holidays

For Medicare-eligible Members:

Kaiser Permanente Medicare Advantage Member Services

1-888-777-5536 (toll free) or TTY 711

7 days a week

8 a.m. to 8 p.m. except holidays

1 If you believe you have an emergency medical condition, call 911 or go to the nearest hospital. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage or other coverage documents.

2 The Cigna Healthcare PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration.

3 When appropriate and available. If you travel out of state, phone appointments and video visits may not be available in select states due to licensing laws. Laws differ by state.

Cigna Healthcare is an independent company and not affiliated with Kaiser Permanente Insurance Company or Kaiser Foundation Health Plan. Access to the Cigna Healthcare PPO Network is available through Cigna Healthcare’s contractual relationship with Kaiser Permanente Insurance Company and Kaiser Foundation Health Plan. The Cigna Healthcare PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.